Working with the Managing Director & owner of CPMR Engineering, the bold step of reorganising the business during the pandemic involved:
Combining two premises into one to give a better service
Reorganising and training the team that included new job roles & contracts of employment
Recruiting staff and developing a new employee to become the Branch Manager
Implement a new Marketing strategy to promote key services
Putting in new operating procedures
This resulted in the company becoming more productive and reducing its operating costs by £158k without impacting sales or performance for their next financial year. “The changes have made this an easier and more profitable business to operate and I am really grateful to you for the Team changes and in recruiting our exceptional Branch Manager. We are looking to add further to our team and am proud of what we have achieved in such a short time.” Stacey Bray MD CPMR Engineering