In my 30 years of Managing 8 separate Businesses ranging in sales from £800k to £12m, I have been able to return them all from a loss to record profits within 12 months, by making HR my No1 priority! That is: putting people first every time.
It is people that make successful businesses, so why is it that Companies with teams put the pursuit of Sales, Marketing & Profitability before HR? I believe the reason is simple; it is easier to focus on the ‘doing’ than the managing of people.
Managing and getting the best out of people can be hard, which is why as an HR Consultant, I have over 30 years real hands on experience in dealing with those things that employers; don’t know how to do, or don’t like to do, or don’t want to do, and that some HR consultants have only read about in books rather than experiencing first hand in managing businesses.
The more you focus on your people, the better they will perform. The people that work for you will determine where your business will be in 5 years, 10 years and so on!
Could it be that you wanted….
Now how has that turned out for you or other business colleagues that you know? For many owners the complete opposite has happened with less….
Did you know?
In the average company = There are 3 Types of people
This means that only 34% of salary is in engaged work! So does this mean 66% of your wages bill is wasted in unproductive work? Look into it!
And those were the Industry figures before Furlough, which are likely to be worse when it ends in September 2021.
So what is your choice? Carry on as you did before, or get me in to complete a team performance check to ensure you are getting more engaged work for the salary you pay?
And unlike any other HR company, our HR people check comes with a 100% Money back guarantee: if we do not find the opportunity to improve on your team performance we will refund you 100%.
When it comes to thinking about your team performance, Human Resources should be your No1 focus because when you get that right, growing your business, sales & Marketing becomes so much easier and fun to do.
Question: What is the No1 thing all sports have in common?
Answer: THE RULES of the GAME!
Your team need to be aware of the rules. You need to give them enough space to be creative, think outside the box, take the initiative, cultivate passion, invite constructive feedback leading to positive action….and so on.
So what happens if they break the rules?
Just like on a playing pitch, you stop the game, tell them where they have broken the rules and refer them back to your “staff handbook” before they start playing again. If however, they keep breaking the rules despite the additional training you are giving them, you take them down the disciplinary route.
Do the 2nd job interview test
1. Reread your employee’s job roles and create an organisational chart to see where they currently fit in your business & decide if they still deliver value to your business?
2. On a blank sheet of paper list the names of all your employees. Then decide, if you were starting your business all over again, who would you employ, why, and who would you reject?
3. Then get hold of a HR consultant like me and take action
At Business Success HR we put people first, because they drive your business. We ensure your investment in sales, marketing & customer services is delivered by a great team of people who not only communicate your services clearly, but deliver them professionally, every time whether or not you turn up at work, so your clients come back to you for more and tell others how great you are!
So let me finish this blog with a crazy HR scenario. On my parent’s dairy farm, which milked 210 cows, I wondered why the cows were producing less milk and their parlour food was lasting longer than expected. I was called in at 4am to watch what the milking person was up to. It did not take me long to figure out that the milking person was giving the cows less food so they produced less milk so he could work less. I dismissed the milking person for gross misconduct; that included theft of food rations to the cows, theft of milk production for the farm and theft of the time he was being paid to do the job.
You cannot do everything in Business yourself, but your Team can!
Make HR your No1 focus to ensure your team deliver for you & your business!
Recruiting – employment contracts – Training – Performance Management – Staff Handbook (Rules of the Game) – People Capability audit – Investigations – Theft – Fraud - Disciplinary – Dismissals – Redundancy
To learn more, please visit our HR Services section on our website: https://businesssuccessmarketing.co.uk/hr-services